- Great location near Grand Bazaar
- Spacious room
- Helpful staff

- Noisy environment
- Basic breakfast

The location is fantastic, making it easy to explore nearby attractions and enjoy the vibrant area. I appreciated the staff's willingness to help, especially when they upgraded my room for free after I experienced noise issues. The kindness shown by employees made some inconveniences more bearable. the first room I stayed in was quite noisy due to its proximity to the reception area, making sleep difficult. Even after the upgrade, I faced noise disturbances from the elevator, which was frustrating. The breakfast offerings were disappointing. not much variety and not particularly appetizing. there were practical issues, like a lack of basic amenities in the room, which detracted from the experience. A more attentive approach to cleanliness would also enhance the stay significantly. The cleaning staff's attitude can affect guest comfort too, especially when some interactions felt dismissive. while there were enjoyable aspects, several areas need attention.

Chur, the location is sweet as, heaps close to attractions! But the lift is tiny and the breakfast is pretty basic. Still, the staff were choice, eh?

The amenities could use a serious overhaul. the bathroom situation is rough with shower doors that leak, causing a mini flood every time. The breakfast is underwhelming—just cold items, and if you're not an early riser, best of luck finding clean plates because they seem to run out fast. Plus, the heating system is centralized and cranks the temperature up too high, making for uncomfortable nights. And if you're hoping for a lift that can carry more than a single person, you’ll be sorely disappointed with that small elevator. Inner noise from other guests can be intrusive, killing any chance of peace when they’re up late or launching into TikTok videos in the dining area.

The room I stayed in was surprisingly spacious, and I loved the complimentary breakfast each morning, which was a nice touch. There’s a cozy leisure room where you can unwind and a garden area that’s perfect for a bit of relaxation. The lift is a bit small, but it didn’t really dampen my stay overall. 😊

The room was huge, well-cleaned daily, and the hotel’s location is spot on for walking to attractions.

pleasant stay with room for improvement

The location is ideal for sightseeing, just a short walk to key landmarks. I appreciated the friendly staff. they assisted with directions and local tips. The room I stayed in offered a lovely city view, which I enjoyed each morning.

The cleanliness of the room did not meet my expectations.

The location is fantastic, with many shops and restaurants just a short walk away, and getting to the tram station is easy. The breakfast buffet was decent, and the staff communicated well, helping with airport transport arrangements.

The lift is quite small.

the location is fab situated near popular attractions and local shops. the staff are super friendly and ready to help with any queries. the breakfast offered a decent variety even though it was pretty similar each day.

the lift is quite tiny

Helpful staff but the Wi-Fi was terrible and the lift tiny.

Good location and helpful reception staff

The location of the hotel is perfect for exploring nearby attractions like the Grand Bazaar and Aya Sofia. The reception staff were really nice and did their best to assist us, which made our stay a bit better. the cleanliness of the room could use some improvement, as we found it wasn't consistently well-maintained during our visit.

Had terrible Wi-Fi and the lift was tiny. Location great, and staff spoke excellent English.